IK IT Solutions
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AI chatbots · Lead handling

Every lead answered in seconds, day and night

We build AI chatbots that reply to enquiries on your website, Instagram and WhatsApp, ask the right questions, and put qualified leads straight into your CRM. Your team only talks to people who are ready to buy.

Book a free callSee what we build
  • Free 30-minute call
  • Written plan and quote
  • We build it and support it
Website chatExample
  1. Hi, do you install heat pumps in Utrecht? We need a quote this month.
  2. Yes, we cover Utrecht. Is it a house or an apartment, and roughly how big?
  3. A house, about 120 m².
  4. Thanks. I have booked a call with our advisor for tomorrow at 10:00. You will get a confirmation by email.
QualifiedLead and call sent to your CRM
An example conversation, not a client's data.

What we build

Start with your leads. Grow into the rest.

Most clients start with a chatbot that handles enquiries. When it works, the same setup grows into your CRM and the routine work around it.

Where most clients start

AI chatbots and lead handling

A chatbot on your site, Instagram and WhatsApp that answers questions from your own information, asks what you need to know, books calls and hands every lead to your team with the full conversation.

  • Replies at night and at weekends
  • Asks your qualifying questions, in the visitor's language
  • Hands over to a person when it should
How it works →
CRM systemsOne place for every lead and client, set up around how your team already sells.Business automationsFollow-ups, reminders, reports and data entry that run on their own.Custom appsInternal tools and client portals when off-the-shelf software doesn't fit.

How we work

From first call to a bot that answers your leads

  1. 01

    Free call

    30 minutes. We learn how leads reach you today and where they get lost.

  2. 02

    Plan and quote

    A written plan with scope, timeline and a quote. No obligation.

  3. 03

    Build and connect

    We build it, connect it to your tools and test it with you on real enquiries.

  4. 04

    Launch and support

    We watch the first weeks closely, tune the answers and stay on call.

Selected work

What we built for clients

All work →
  • AI chatbot
  • Real estate
  • Client anonymised

AI chatbot for a real-estate agency

  • AI chatbot
  • Building materials
  • Client anonymised

AI chatbot for a building-materials seller

  • CRM system
  • Charity · Ukraine
  • Client anonymised

Finance CRM for a charity foundation

Built for your industry

AI lead coordinator for Dutch makelaars

A ready-made version of our lead handling for real-estate agencies in the Netherlands: rental and sales enquiries answered, screened and booked for viewings.

Visit the makelaar page
Illia Kostruba, founder of IK IT Solutions

Who we are

A small studio you talk to directly

IK IT Solutions is a company registered in Poland. The person on your first call is the person who builds your system.

Illia Kostruba · Founder

More about us →

Tell us how leads reach you today

In a free 30-minute call we look at where enquiries get lost and what a chatbot could take over. You get a written plan afterwards, with no obligation.

Book a free callcontact@iksolutions.online